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thetshop.com wants you to love what you
order. If you're not satisfied with your
purchase, please return the item(s) for
an exchange, refund or credit. All
returns must be made within 15 days of
placing your order. We don't accept
returns or exchanges after the 15 day
period.
Please let us know if you would like to
return your item(s) for an exchange,
refund, or credit. In order
to process your return, please include
your name, email address
and order number along with the
items that you're returning. You'll be
responsible for the shipping charges
associated with sending the return back
to us.
If you're asking for an exchange, we'll
send your replacement item(s) at no
charge. If the item(s) you request is
not available when the return is
processed, we will issue you credit
instead. If you do not want the credit,
you can email us and change it out for a
refund or a different item(s). If you're
asking for a refund, you'll only be
reimbursed for the item(s) returned. The
original shipping cost is
non-refundable.
All returned items must be in the
original condition you received them in.
We do NOT accept washed items. If a
washed item is returned, the return will
be refused and sent back to you.
If you have any other questions about
returns please feel free to
email us. |
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